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DIRTVision Knowledge Base

Welcome to the DIRTVision Knowledge Base. Search for answers using the search box below,
or contact support if you cannot find your answer.

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Account & Billing
Content
Knoxville Nationals
Subscribing/Purchasing
Tech Support
Watching

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If you require immediate support during a live event email: support@dirtvision.com

Featured Articles

Popular Articles

How do I cancel my subscription/unsubscribe?
How do I change from a monthly subscription to a yearly one?
Watching my Purchased Content on the DIRTVision Mobile & OTT App
I'm having trouble signing in to watch
Why am I getting an error message that says I'm watching on too many devices?

Newest Articles

How do I request a refund for a DIRTVision purchase through Android?
How do I request a refund for a DIRTVision purchase through Amazon?
How do I request a refund for a DIRTVision purchase through Roku?
How do I request a refund for a DIRTVision purchase through Apple?
Pricing for the 360 and 410 Knoxville Nationals

Recently Updated Articles

How do I redeem a promo code?
Chromecast from Android device's Chrome browser
Hardware Specifications for DIRTVision
Watching my Purchased Content on the DIRTVision App
AirPlay from my macOS Desktop

Account & Billing

Account unexpectedly logged out
How do I cancel my subscription/unsubscribe?
How do I change from a monthly subscription to a yearly one?
How do I change my login email address?
How do I delete my account?
How do I get a refund from DIRTVision?
How do I get an invoice or receipt of my purchase/subscription?
How do I log in or create an account?
How do I log out?
How do I remove my saved credit card?
How do I unsubscribe from emails?
How do I update my credit or debit card?
How do I update my currency for billing, if my location gets changed?
I'm having trouble signing in to watch
Is buying/subscribing secure?
My payment failed. What do I do now?
When do I get charged each month for a subscription?
Why am I getting an error message that says I'm watching on too many devices?
Why is there a charge on my credit card?
Why wasn't I charged in USD?

Content

What content does DIRTVision show?
Why does DIRTVision sometimes not show all racing divisions during broadcasts?

Knoxville Nationals

How do I purchase the individual days?
How do I switch to a yearly subscription
How to watch
No Access After Upgrading to a Yearly Subscription
Pricing for the 360 and 410 Knoxville Nationals
Troubleshooting: Buffering Issues While Streaming
Troubleshooting: Subscription Not Showing Up
Troubleshooting: Verification Code and Login Issues
Where do you go to purchase the 360 Nationals package?
Where do you go to purchase the 63rd Knoxville Nationals package?

Subscribing/Purchasing

How can I resubscribe after canceling my subscription?
How do I change from a monthly subscription to a yearly one?
How do I pay with Google Pay?
How do I redeem a promo code?
How do pre-orders work?
How to purchase a video (PPV)
I paid, but never got an email to watch!
Is buying/subscribing secure?
My payment failed. What do I do now?

Tech Support

Amazon Fire TV
Android
Android TV
Apple TV
Chromecast
iOS
Roku
Samsung
- How can I watch videos I've purchased or rented in the Samsung TV app?
- How do I login & watch with the Tizen TV app?
Xbox
- How can I watch videos I've purchased or rented in the XBox One app?
- How do I login & watch with the Xbox app?

Watching

AirPlay from my macOS Desktop
Hardware Specifications for DIRTVision
How do I add videos to my watch list?
How do I adjust the volume in the web video player?
How do I watch on my smart TV (No app)?
How do I watch videos in order?
I'm having trouble signing in to watch
Player Speed Controls
Use trick play to locate a specific place in a video
Watching my Purchased Content on the DIRTVision App
Why am I getting an error message that says I'm watching on too many devices?
Why am I getting an error message: "Sorry, video is not currently available in your country?"

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