DIRTVision Knowledge Base

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Why is there a charge on my credit card?

If you are here because you discovered a charge on your card you do not recognize. We’re here to help, but please note that we are [DIRTVision] and can only assist with [DIRTVision] charges. Our charges usually look something like this: OTT* DIRTVision.

If this is what you are seeing on your statement and you do not recognize it, please use the contact link above and include the following information in your message:

  • Last 4 digits of your credit card charged
  • The expiration date of the card charged
  • What the charge is listed as on your statement
  • The date of the charge

Why are you charging me?

  • It’s very likely that you purchased, rented, or subscribed to a video network on OTT recently. You should visit this page and see what you purchased: Account -> Subscription

Can I get a receipt for the charges?

  • We send a receipt to the email address you provided when you purchased the video from its website. We’d be happy to resend you a receipt if you need it.