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Account unexpectedly logged out

Your account may be suddenly logged out for several reasons.

  • Account owner clicked “Log out of all devices"
    • Account owners have the ability to log out all active sessions. When an account owner does this, you’ll be immediately logged out, and will need to log back in to resume playback.
  • Authorization token expired
    • In rare instances, your account may be logged out because our servers can no longer validate your session. Try logging back in to resolve this issue.
  • Backend configuration update
    • In rare instances, we may have to change some configuration that will log out all active sessions. This should be resolved if you log back in.
  • Time has passed
    • If you haven’t logged in to your account for an exceedingly long time (i.e. months or years), you may be logged out for security reasons. Log back in to resolve this.