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Why hasn't the live broadcast started?

DIRTVision often begins live broadcasts before racing officially starts so fans can tune in early. Depending on when you join, you may see a "Starting Soon" screen or other pre-race coverage.

If you're unable to watch an event that should already be live, follow the steps below.

Step 1: Check the event schedule

Visit schedule.dirtvision.com to review the event schedule.

Please note that DIRTVision broadcasts often begin before on-track racing starts. Weather, track conditions, or other circumstances may also delay the event.

Check DIRTVision's official social media channels for the latest event updates.

Step 2: Are you seeing a "Starting Soon" screen?

If you're seeing a "Starting Soon" screen but live racing is already underway on another device, you may be watching an earlier portion of the broadcast rather than the current live action.

Try the following steps to catch up to the live broadcast:

  1. Fast-forward to live: Use the video player's DVR controls to fast-forward through the broadcast until you reach the live action.
  2. Select the LIVE button (web browser): If you're watching on a web browser, click the LIVE button in the DVR bar to jump directly to the current live broadcast.
  3. Close and reopen the app or browser: Completely close out of the DIRTVision app or web browser, then reopen it and select the live event again.
  4. Restart your device: If you're still seeing the "Starting Soon" screen, restart your device and try accessing the broadcast again.

Important: If live racing is underway but your screen still displays "Starting Soon," you are not viewing the current live portion of the broadcast.

Step 3: Does the event have a lock icon?

If you see a lock icon on an event, it may mean that your account does not currently have access to that broadcast.

This could happen if:

  • You're logged into a different account than the one associated with your subscription or pay-per-view purchase.
  • You do not have an active subscription or have not purchased access to the event through pay-per-view.

First, confirm that you're logged into the correct DIRTVision account.

If you're still seeing a lock icon, visit our article: Why am I being asked to purchase a subscription?

 

Still need help?

If racing is underway and you're still unable to access the live broadcast after following these steps, please contact support@dirtvision.com.

When contacting support, please include:

  • The event you're trying to watch
  • The device you're using
  • The email address associated with your DIRTVision account
  • A screenshot of the screen or error message you're seeing

Our team will be happy to help!