{"id":160,"date":"2024-07-18T18:58:27","date_gmt":"2024-07-18T18:58:27","guid":{"rendered":"https:\/\/help.dirtvision.com\/?post_type=epkb_post_type_1&#038;p=160"},"modified":"2024-12-17T16:39:27","modified_gmt":"2024-12-17T16:39:27","slug":"i-paid-but-never-got-an-email-to-watch","status":"publish","type":"epkb_post_type_1","link":"https:\/\/help.dirtvision.com\/articles\/i-paid-but-never-got-an-email-to-watch\/","title":{"rendered":"I paid, but never got an email to watch!"},"content":{"rendered":"<p>If you didn\u2019t receive a confirmation email for your DIRTVision purchase, follow these steps:<\/p>\n<ol>\n<li><strong>Log in to Your Account<\/strong>: Use the email address associated with your purchase to log in to your DIRTVision account. Once logged in, you should be able to access your purchased video content directly.<\/li>\n<li><strong>Check Your Email Inbox<\/strong>: Look for a confirmation email from DIRTVision. Be sure to check your <strong>spam\/junk folder<\/strong> in case it was filtered there.<\/li>\n<li><strong style=\"font-size: inherit;font-family: -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'\">Verify Your Purchase<\/strong><span style=\"font-size: inherit;font-family: -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'\">: Double-check that the payment was successfully processed. You can do this by:<\/span>\n<ul>\n<li><strong>Checking Your Email<\/strong>: Look for a purchase receipt.<\/li>\n<li><strong>Checking Your Bank or Credit Card Statement<\/strong>: Ensure you were charged for the purchase.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Check Your Account Email<\/strong>: Make sure you\u2019re logging in with the same email address you used to make the purchase. If you used a different email during checkout, the confirmation email may have been sent there.<\/li>\n<li><strong>Still Need Help?<\/strong> If you\u2019ve tried all of the above and still can\u2019t find your confirmation email or access your purchase, contact <a href=\"mailto:support@dirtvision.com\">DIRTVision Support<\/a>\u00a0for assistance. Provide them with the email used for the purchase and any payment details to help locate your order.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>If you didn\u2019t receive a confirmation email for your DIRTVision purchase, follow these steps: Log in to Your Account: Use the email address associated with your purchase to log in to your DIRTVision account. Once logged in, you should be able to access your purchased video content directly. Check Your Email Inbox: Look for a &#8230; <a title=\"I paid, but never got an email to watch!\" class=\"read-more\" href=\"https:\/\/help.dirtvision.com\/articles\/i-paid-but-never-got-an-email-to-watch\/\" aria-label=\"Read more about I paid, but never got an email to watch!\">Read more<\/a><\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[13],"epkb_post_type_1_tag":[],"class_list":["post-160","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-subscribing-purchasing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>I paid, but never got an email to watch! - DIRTVision Help<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.dirtvision.com\/articles\/i-paid-but-never-got-an-email-to-watch\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I paid, but never got an email to watch!\" \/>\n<meta property=\"og:description\" content=\"If you didn\u2019t receive a confirmation email for your DIRTVision purchase, follow these steps: Log in to Your Account: Use the email address associated with your purchase to log in to your DIRTVision account. 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