{"id":302,"date":"2024-07-24T15:04:30","date_gmt":"2024-07-24T15:04:30","guid":{"rendered":"https:\/\/help.dirtvision.com\/?post_type=epkb_post_type_1&p=302"},"modified":"2024-07-24T15:05:24","modified_gmt":"2024-07-24T15:05:24","slug":"i-subscribed-but-cant-access-the-content","status":"publish","type":"epkb_post_type_1","link":"https:\/\/help.dirtvision.com\/articles\/i-subscribed-but-cant-access-the-content\/","title":{"rendered":"I subscribed but can’t access the content"},"content":{"rendered":"
    \n
  1. Access the Settings menu on your TV.<\/li>\n
  2. Depending on your TV’s menu options, proceed accordingly.<\/li>\n
  3. Locate the app for which you want to clear cache and data.<\/li>\n
  4. Similarly, select the option to clear data, then confirm as required.<\/li>\n
  5. Choose the option to clear cache, then confirm (e.g., select OK or press the Enter button).<\/li>\n<\/ol>\n

    \"\"<\/a>
    \n
    \n    \"\"<\/a><\/p>\n

    \n

    Note: If you’re still experiencing issues with the app, reach out to the app support team at\u00a0https:\/\/dirtvision.com\/customer-care<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Access the Settings menu on your TV. Depending on your TV’s menu options, proceed accordingly. Locate the app for which you want to clear cache and data. Similarly, select the option to clear data, then confirm as required. Choose the option to clear cache, then confirm (e.g., select OK or press the Enter button). Note: … Read more<\/a><\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[35],"epkb_post_type_1_tag":[],"class_list":["post-302","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-android-tv"],"yoast_head":"\nI subscribed but can't access the content - DIRTVision Help<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.dirtvision.com\/articles\/i-subscribed-but-cant-access-the-content\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I subscribed but can't access the content\" \/>\n<meta property=\"og:description\" content=\"Access the Settings menu on your TV. 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