{"id":445,"date":"2024-07-31T14:57:15","date_gmt":"2024-07-31T14:57:15","guid":{"rendered":"https:\/\/help.dirtvision.com\/?post_type=epkb_post_type_1&#038;p=445"},"modified":"2024-08-01T17:42:58","modified_gmt":"2024-08-01T17:42:58","slug":"troubleshooting-subscription-not-showing-up","status":"publish","type":"epkb_post_type_1","link":"https:\/\/help.dirtvision.com\/articles\/troubleshooting-subscription-not-showing-up\/","title":{"rendered":"Troubleshooting: Subscription Not Showing Up"},"content":{"rendered":"<ul>\n<li>Verify Account Login:\n<ul>\n<li>Ensure Correct Account:\u00a0Make sure you are logged into the correct account. Sometimes, users can be automatically logged into a different account, which may cause your subscription plan not to appear.<\/li>\n<li>Check Email Address:\u00a0Go to your account settings to verify that you are logged in with the correct email address associated with your subscription.<\/li>\n<\/ul>\n<\/li>\n<li>Check Subscription Status:\n<ul>\n<li>Review Subscription Details: Navigate to the &#8220;Subscription&#8221; section in your account settings to confirm your yearly plan is active.<\/li>\n<li>NOTE: This event is NOT included with a monthly Fast Pass.<\/li>\n<\/ul>\n<\/li>\n<li>Troubleshoot Login Issues:\n<ul>\n<li>Sign Out and Sign Back In:\u00a0Try signing out of your account and signing back in to refresh your session.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Verify Account Login: Ensure Correct Account:\u00a0Make sure you are logged into the correct account. Sometimes, users can be automatically logged into a different account, which may cause your subscription plan not to appear. Check Email Address:\u00a0Go to your account settings to verify that you are logged in with the correct email address associated with your &#8230; <a title=\"Troubleshooting: Subscription Not Showing Up\" class=\"read-more\" href=\"https:\/\/help.dirtvision.com\/articles\/troubleshooting-subscription-not-showing-up\/\" aria-label=\"Read more about Troubleshooting: Subscription Not Showing Up\">Read more<\/a><\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[41],"epkb_post_type_1_tag":[],"class_list":["post-445","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-knoxville-nationals"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Troubleshooting: Subscription Not Showing Up - DIRTVision Help<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.dirtvision.com\/articles\/troubleshooting-subscription-not-showing-up\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshooting: Subscription Not Showing Up\" \/>\n<meta property=\"og:description\" content=\"Verify Account Login: Ensure Correct Account:\u00a0Make sure you are logged into the correct account. Sometimes, users can be automatically logged into a different account, which may cause your subscription plan not to appear. Check Email Address:\u00a0Go to your account settings to verify that you are logged in with the correct email address associated with your ... 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