{"id":54,"date":"2024-07-18T14:11:58","date_gmt":"2024-07-18T14:11:58","guid":{"rendered":"https:\/\/dirtcar.com\/dirtvision-help\/?post_type=epkb_post_type_1&#038;p=54"},"modified":"2024-11-12T20:41:37","modified_gmt":"2024-11-12T20:41:37","slug":"im-having-trouble-signing-in-to-watch","status":"publish","type":"epkb_post_type_1","link":"https:\/\/help.dirtvision.com\/articles\/im-having-trouble-signing-in-to-watch\/","title":{"rendered":"I&#8217;m having trouble signing in to watch"},"content":{"rendered":"<p>If you&#8217;re having trouble with your verification code, here are a few things to check:<\/p>\n<ul>\n<li><strong>Double-check your email address<\/strong>: Did you accidentally sign up with a typo or a different email address than you\u2019re using to sign in? Try finding the original confirmation email from when you signed up to confirm the correct email.<\/li>\n<li><strong>Check for punctuation differences<\/strong>: Small details matter. For example, <strong><a rel=\"noopener\">email.email@gmail.com<\/a><\/strong> and <strong><a rel=\"noopener\">emailemail@gmail.com<\/a><\/strong> are not treated as the same address in our system.<\/li>\n<li><strong>Look at the email domain<\/strong>: Some addresses, like <strong>@gmail.com<\/strong> and <strong>@googlemail.com<\/strong>, may be considered identical by Google, but our system recognizes them as distinct addresses.<\/li>\n<li><strong>Too many devices logged in<\/strong>: If you are logged in on too many devices, it may prevent you from receiving your verification code. You may need to log out of some devices to resolve this issue.<\/li>\n<\/ul>\n<p>With those possibilities in mind, here are the ways to log in on the web:<\/p>\n<ol>\n<li>Visit:- <a href=\"https:\/\/app.dirtvision.com\/authentication\">https:\/\/app.dirtvision.com\/authentication<\/a><\/li>\n<li>Enter your <strong>email address or phone number<\/strong><\/li>\n<li>Click <strong>Get Verification Code<\/strong><\/li>\n<li>Enter the verification code sent to your email or phone<\/li>\n<li>Click <strong>Verify<\/strong> to confirm<\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none\"><\/li>\n<\/ul>\n<p>If you are still having trouble logging in please reach out to <a href=\"mailto:support@dirtvision.com\">Customer Support<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re having trouble with your verification code, here are a few things to check: Double-check your email address: Did you accidentally sign up with a typo or a different email address than you\u2019re using to sign in? Try finding the original confirmation email from when you signed up to confirm the correct email. Check &#8230; <a title=\"I&#8217;m having trouble signing in to watch\" class=\"read-more\" href=\"https:\/\/help.dirtvision.com\/articles\/im-having-trouble-signing-in-to-watch\/\" aria-label=\"Read more about I&#8217;m having trouble signing in to watch\">Read more<\/a><\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[12,22],"epkb_post_type_1_tag":[],"class_list":["post-54","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-account-settings","epkb_post_type_1_category-watching"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>I&#039;m having trouble signing in to watch - DIRTVision Help<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.dirtvision.com\/articles\/im-having-trouble-signing-in-to-watch\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I&#039;m having trouble signing in to watch\" \/>\n<meta property=\"og:description\" content=\"If you&#8217;re having trouble with your verification code, here are a few things to check: Double-check your email address: Did you accidentally sign up with a typo or a different email address than you\u2019re using to sign in? 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