DIRTVision Knowledge Base

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How do I cancel my subscription/unsubscribe?

If you signed up on the website, you can cancel your subscription by logging into your account and following the steps below:

Note: If you signed up and paid on the website, you can only cancel via the website (and not via apps).

  1. Navigate to the settings menu in the top right corner of the screen by clicking on your avatar.
  2. Click on Subscription tab
  3. Then click on the “cancel subscription”option
  4. Note: You will receive an email confirmation. If you did not receive a confirmation, double-check that your subscription shows as ‘Canceled’ in your settings. You will still have access to the service until the end of the current billing cycle.

If you signed up within an app, you’ll need to cancel directly through that platform: