My payment failed. What do I do now?

If your payment has failed and you did not receive a specific error message, we recommend the following steps:

1. Contact Your Bank or Card Provider: A blocked charge is one of the most common reasons for payment issues. Your bank or card provider can help clarify if they’re blocking the charge.
2. Check Card Details: Double-check that your payment information (card number, expiration date, CVV) is entered correctly.
3. Ensure Sufficient Funds: Make sure there are sufficient funds or credit available in your account to process the payment.
4. Check Payment Method Restrictions: Some payment methods (e.g., international cards, prepaid cards, or virtual cards) may not be accepted. Try using a different card or payment method if possible.
5. Clear Browser Cache: Clear your browser’s cache and cookies, as this can sometimes resolve payment submission issues.
6. Try a Different Browser or Device: If the problem persists, try using a different browser (Google Chrome, Safari, Firefox, etc.) or device to complete the payment.
7. Check Payment Processor: If you’re using PayPal, Google Pay, or Apple Pay, make sure your account is linked correctly and there are no issues with the payment processor.
8. Ensure a Stable Network Connection: Make sure your internet connection is stable, as interruptions or slow speeds can affect payment processing.

If none of these steps resolve the issue, please contact us so we can investigate further and assist you.